Contact us

If you are an existing customer and your enquiry is account specific, you will need to contact your branch.

Branch Locator

Our Branch Locator will help you find address information for our branches, together with telephone numbers and local services.

Useful telephone numbers

Services National Numbers Overseas Numbers
General Product Information 0800 200 400 +44 121 635 1592
Business Insurance Service 0800 051 0562 +44 117 926 3366
Car Breakdown Insurance 0800 00 01 11 +44 1274 658 074
Car Insurance 0800 051 54 05 +44 117 926 3731
Card Loss Centre 0870 6000459 +44 1423 700 545
Mortgages Direct 0800 400 999 +44 121 635 1060
Lifetime Mortgage for the over 60s 0845 877 6000*
Extra Borrowing for Home Owners 0800 81 88 18 +44 121 635 1060
Home Insurance 0800 051 54 50 +44 117 926 3709
Home Mover Services 0800 400 999 +44 121 635 1060
Internet Banking Online Help Got a Question?
Life Assurance 0117 940 3884 +44 117 940 3884
NatWest Credit Card and Student Credit Card 0870 333 9091 +44 870 333 9091
NatWest Gold Credit Card 0870 333 1993 +44 870 333 1993
NatWest Platinum Card, Advantage Premier Card and Chargecard 0870 909 3715 +44 870 909 3715
Stockbrokers 0870 600 4080 +44 113 346 2425
Travel Protector 0800 33 11 33 +44 117 926 3751
Actionline Telephone Banking Service 08457 888 444 +44 8705 888 444
Businessline Telephone Banking Service 08457 11 44 77 +44 8705 11 44 77

* Calls may be recorded. The maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. We also accept Typetalk calls.

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