Contact us

If you are an existing customer and your enquiry is account specific, you will need to contact your branch.

Branch Locator

Our Branch Locator will help you find address information for our branches, together with telephone numbers and local services.

Useful telephone numbers

Services National Numbers Overseas Numbers
General Product Information 0800 200 400 +44 121 635 1592
Business Insurance Service 0800 051 0562 +44 117 926 3366
Car Breakdown Insurance 0800 00 01 11 +44 1274 658 074
Car Insurance 0800 051 54 05 +44 117 926 3731
Card Loss Centre 0370 600 0459 +44 1423 700 545
Mortgages Direct 0800 400 999 +44 121 635 1060
Extra Borrowing for Home Owners 0800 81 88 18 +44 121 635 1060
Home Mover Services 0800 400 999 +44 121 635 1060
Internet Banking Online Help Got a Question?
Life Insurance 0800 068 2161 0800 404 6161
NatWest Credit Card and Student Credit Card 0370 333 9091 +44 870 333 9091
NatWest Gold Credit Card 0370 333 1993 +44 870 333 1993
NatWest Platinum Card, Advantage Premier Card and Chargecard 0370 909 3715 +44 870 909 3715
Stockbrokers 0870 600 4080 +44 113 346 2425
Actionline Telephone Banking Service 03457 888 444 +44 8705 888 444
Businessline Telephone Banking Service 03457 11 44 77 +44 8705 11 44 77

* Calls may be recorded. The maximum call charge from a BT landline is 4p per minute. Calls from other networks may vary. We also accept Typetalk calls.

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